Customer Service THAT’S subpar to the Electric Tobacconist
Much like all tobacco companies, Electric Tobacconist USA sells cigarettes and cigars that pass both Traditional and the New York State smoking laws. Because the Pre-emark Tobacco Initiative deadline for September 9th, 2010, Electric Tobacconist USA no more carries any products or brands which are in violation of the FDA PMTA. The new Electronic Cigarette Trade Association (ETCA) has been formed to market the use of electric cigarettes and to lobby the US Congress for tougher tobacco regulations. “ETCA” believes that the ban on smoking in public areas and the ban on smoking in many workplaces will cause an increase in youth smoking and, thus, a growth in youth deaths from diseases such as cancer.
Cigarettes and cigars are classified by the applicable law when it comes to safety. Classifications include: low-income housing, workplaces, public transportation, others, and youth smoking. Cigars are always the most dangerous because it contains higher levels of nicotine. In addition, cigars contain high degrees of tar and nicotine. Cigars likewise have higher concentrations of other toxic chemicals, including ammonia, hydrogen cyanide, ammonia gas, carbon monoxide, hydrogen sulfide, tetraglycine, among others. Consequently, Cigars are the most dangerous nicotine-based product that could be smoked.
E-liquid isn’t technically a cigarette, therefore the laws apply to it differently. It is offered through vending machines, online, and at a great many other locations. The nicotine contained in this non-tobacco product could be harmful if it is mixed with tobacco or other nicotine products. Therefore, e-liquid services included in a power tobacconist should offer no- nicotine and hypo-allergenic liquids and gels that specifically cater to those individuals who cannot otherwise take in any nicotine products.
As a class action, the Juul Compatible Pods claim would cover injuries to persons who make use of the services of an electric cigarette manufacturer. Each of the individual plaintiffs would bring a claim by themselves behalf, and any winnings would be shared accordingly. Each of the individual plaintiffs would have to exhaust their personal jurisdiction, which may likely be in each one of the individual state courts unless the federal courts offer an exception.
Besides injury claims, clients can file claims for injuries such as sleep deprivation, cough and flu, dizziness, neck pain, hearing loss, stress, and back pain, in addition to damages for the negligent treatment of these injuries. It is perfectly appropriate for the electric tobacconist to have insurance, since it will protect them against “case-by- case” lawsuits. However, class action plaintiffs may also sue the company for wages lost due to delays, missed Christmas and birthday gifts, and various levels of past and future medical expenses. Additionally, the company may be ordered to pay past and future taxes, along with other costs. If the delay causes the plaintiff to miss numerous days of work, the employer may be ordered to reimburse wages lost, plus interest and attorney fees.
The United States District Court for the Northern District of Illinois has ordered R.J. Johnson and his brother, Joseph, to let us know by three business days what the status of their case is. In accordance with this court order, the brothers cannot go back to work before matter is resolved. We’re wondering just how much longer the brothers are allowed to miss work prior to the jury decides. If it’s a lot more than three business days, we would want to begin looking for another electric Tobacconist.
To be able to give the customer care representatives and the management team a heads up, Johnson Brothers submitted the names of their five customer care representatives to Brightpearl. Of course, they did not tell us why that they had done so. However, in a matter of days, the employee was fired. When we found out about it, we started looking for work for our replacements. The names that we returned to the electric tobacconist were in one of our replacement employees, thus further proving they don’t place customer service above all else.
The dismissal of our employee left us with an obvious question: What happened to the three week trial period? Why had our client suddenly changed his mind and didn’t desire to work with us? We want to ensure that our customer service representatives are doing precisely what they can to make our customers happy and satisfied, but sometimes it requires a swift kick in the pants to obtain them to care. Having less transparency regarding customer service and other employment practices just like the electric Tobacconist makes it problematic for legal professionals like us to accomplish our job properly.